1)No cancelling of orders are allowed. Cancelling your orders will only result in you being black-listed.
2)All goods are non exchangeable and non-refundable.

3)Meet-ups will be done only at MRT stations, preferably at the Green Lines & East of Singapore

-FOC: Pasir Ris, Tampines, Simei, Tanah Merah

-$1:Bedok, Kembangan,Eunos, Paya Lebar, Aljunied

-$2:Kallang, Lavender, Bugis, City Hall, Raffles Place

4)All payments have to be made before you get your items.

5)Note that colours may differ slightly due to the lighting and the cameras used.

6)Please be patient when waiting for items to arrive, especially preorders.

7)Please try to bring exact change during meet-ups to save the trouble.

8)Be punctual during meet-ups.

9)Prices are all fixed. Bargaining is not allowed.

10)Postage fees apply

-$1.50 for normal postage

-$2.50 for registered postage

11)Only cash is accepted as payment during meetups.

11)SweetHotCool reserves the right to change any of our policies without prior notice.